Returns

Monster Clutch Company strives to provide not only the highest quality clutch components in the industry, but also the highest level of customer service. We understand that circumstances change, whether you’re changing your build, ordered the wrong part, or no longer need your purchase. Our goal is to make the return process as straightforward and hassle-free as possible.

If you have any questions regarding your return, our support team is always happy to help.

Return Policy

Returns are accepted within 30 days of the original purchase date, provided the following conditions are met:

• Products must be in new, unused, and resalable condition.
• Products must be returned in their original packaging.
• Parts that have been installed or bolted onto a vehicle are not eligible for return.
• All approved returns are subject to a 25% restocking fee.
• Shipping charges are non-refundable. Orders that qualified for a free shipping promotion will have a flat-rate shipping charge of $59.95 deducted from the refund.
• All returns must have a valid RGA (Return Goods Authorization) number issued by Monster Clutch Company.

Packages received without a clearly marked RGA number on the outside of the package will be refused at the receiving dock.

To begin any return, please contact our Support Center. Our support staff will provide your RGA number along with complete return shipping instructions.

Warranty Exchanges

For complete warranty coverage and terms, please visit our Warranty Information page (replace with your warranty page link).

If your product qualifies for warranty replacement, there are two available options:

Standard Warranty Exchange

• Contact our support department to receive an RGA number.
• Return the warranty part using the provided shipping instructions.
• Once your part has been inspected, a member of our team will contact you regarding your replacement.

Expedited Warranty Exchange

• Contact support to obtain an RGA number.
• Purchase the replacement part immediately through our website.
• Return the original part following the provided instructions and clearly mark the RGA number on the package.
• After inspection, our staff will process your warranty reimbursement as quickly as possible.

Incorrect or Damaged Orders

Orders that arrive damaged, contain missing parts, or contain incorrect items must be reported within 7 days of delivery.

If your shipment arrives damaged or contains an incorrect part, do not install or attempt to use the product. Installation of damaged or incorrect components may lead to additional failures and could affect warranty eligibility.

Please contact our Support Center immediately so we can arrange the appropriate exchange using one of the warranty methods listed above.

Order Cancellations

• Orders cancelled after payment has been processed are subject to a 5% payment processing fee.
• Built-to-order clutch assemblies are also subject to a 25% restocking fee.
• Returns remain subject to the standard 30-day return policy outlined above.

Refunds typically appear within 3 to 5 business days after processing, depending on your financial institution.

Refund Processing

Approved refunds are generally processed within 72 hours after authorization.

• Please allow an additional 5 to 7 business days for your bank or credit card company to post the credit.
• PayPal refunds are typically returned to your PayPal account within approximately 24 hours.
• Refunds are issued for the original purchase price less applicable restocking fees, payment processing fees (when applicable), and shipping charges.
• Orders that qualified for a free shipping promotion will have a flat-rate shipping charge of $59.95 deducted from the refund.